Service Status
Current status of Wholesale.support services and incident history.
Current System Status
Scheduled maintenance until 2:00 PM EDT.
Experiencing high call volume, longer wait times expected.
Recent Incidents
Degraded Performance on Phone Support
Reported: May 30, 2025 Resolved
Monitoring - 02:00 PM EDT
Performance has been restored, and we are continuing to monitor the situation.
Identified - 11:30 AM EDT
The issue has been identified, and a fix is being implemented.
Investigating - 10:00 AM EDT
We are currently investigating reports of degraded performance with our phone support channel.
Brief API Outage
Reported: May 28, 2025 Resolved
Resolved - 04:15 PM EDT
All API services have been fully restored. We apologize for any inconvenience caused.
Investigating - 04:00 PM EDT
We are aware of a brief outage affecting API services and are working to resolve it immediately.
Scheduled Maintenance
Upcoming Maintenance
Date & Time: June 5, 2025, 01:00 AM - 03:00 AM EDT
Services Affected: Community Forum, Knowledge Base
We will be performing essential maintenance to upgrade server infrastructure for improved performance and reliability. During this window, the Community Forum and Knowledge Base may be temporarily unavailable.
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